After 16 months of hard water, our dishes were starting to get dingy and cloudy, so I finally called the Culligan man to see why our water softener didn’t do anything. He came out yesterday. I was relieved to see he was skinny and would fit into our utility closet. I had a momentary worry that the problem would be something like it not being plugged in, as I never went back there to poke around. It was plugged in and getting power — the timer was running but the unit wasn’t. There was a wire disconnected inside. He...
